FAQs
What is High Credit Score?
High Credit Score is an online membership programme which provides you with the tools you need to access and monitor your financial/credit information including allowing you direct access to your credit report provided by one of the UK’s leading credit reference agencies, Callcredit Limited.
What are the benefits of the membership?
As a member of the High Credit Score membership programme, you’ll receive unlimited access to your credit report and score provided by callcredit Limited, one fo the UK’s leading credit reference agencies. In addition, you’ll receive:- 24/7 identity theft alerts
- Identity recovery assistance
- Discounted internet and travel security services
What do I need to join the HIgh Credit Score membership programme?
To join High Credit Score, you need to agree to the terms and conditions of membership and the membership scheme’s privacy policy. You also need to enter your personal information, including your payment card details. We need this information as High Credit Score is a subscription-based online membership programme.
Who do I contact for membership or other queries?
At High Credit Score, we are dedicated to provideing you with the best customer support. Please contact the High Credit Score support centre by phone, email or fax with any questions regarding the programme.
Email: contact@highcreditscore.co.uk
Fax: 0870 143 2344
Phone: 0845 026 1092
If you have any questions regarding your credit report or the credit information services provided by Callcredit Limited, please contact the High Credit Score support centre and we will transfer you to Callcredits’s specialist representatives.
How long does my membership last?
Membership to the High Credit Score programme lasts from the time you enroll until the time you inform us that you wish to cancel your membership. There is no minimum membership term.
How do I access the benefits of membership?
To access all of the High Credit Score membership programme’s benefits, simply visit www.highcreditscore.co.uk and enter your User ID and post code. Your user ID is your membership number and is emailed to the email address you provide to High Credit Score when you join.
How do I cancel my membership?
If you would like to cancel your membership you can call us, write us or visit www.highcreditscore.co.uk, log in using your User ID and post code, follow the link to “My Account”. You can then click where instructed to discontinue your membership. Please note that this will mean you will no longer have access to the credit reports and credit information services provided by Callcredit Limited.